Frequently asked questions
Where is Ginger & Gray based?
Ginger & Gray is proudly based in Scarborough and operate as a small independent boutique, offering thoughtfully curated fashion and accessories for women who love effortless, everyday style.
What sizes do you stock?
We aim to offer inclusive sizing across our collections, typically ranging from UK 8 to UK 18. Sizing may vary slightly by brand, so please refer to individual product size guides or feel free to contact us for advice.
How do I know what size to order?
Each product page includes a varying sizes. If you're between sizes or unsure, drop us a message, we’re happy to help with personalised sizing advice.
What are your delivery options?
We offer UK-wide standard and tracked delivery. Orders are typically dispatched within 1–2 working days. Delivery times and costs are outlined at checkout and on our Delivery & Returns page.
Can I return or exchange an item?
Yes! We want you to love your purchase. You can return unworn items in their original condition within 14 days of receiving your order. For full details, please see our Returns Policy.
